Nook press logo

{{ messages.success() }}

{{ messages.error() }}
×

Ordering & Shipping

Contact Us
Support Center  >  Ordering & Shipping

Frequently Asked Questions

How long will it take to get my book?

For most orders it will take less than a week for you to receive your print book. Once you place your order:

  • Paperback books take about 2 business days to print.
  • Hardcovers books take about 3 business days to print.

The shipping method you choose will determine the total time in which you can expect a book to arrive.

What payment methods do you accept?

We accept American Express, Mastercard, and Visa.

I haven’t received my book shipment yet. Who can I contact for help?

For any questions regarding your order, please call 1.800.THE.BOOK to speak to a qualified representative who can help you.

Can I return a book I made through NOOK Press?

The NOOK Press print platform does not offer returns or exchanges due to the highly individualized nature of the orders. Be sure to pay close attention when approving your proof online.

The NOOK Press print platform isn’t working. Where can I get help?

Please use our email support form by clicking the ‘Contact Us’ button on this page and someone will get back to you as soon as possible.

Can I order extra copies of my print book?

You can order copies of your book from the projects page by clicking on the 'Order Copies' button. If you have a special request, please contact nookpressauthors@book.com.

Is there a limit to how many copies of my book I can order?

There is a per order limit of 125 copies. For more than 125 copies, you can place multiple orders.

Why is there is no 'Order Copies' button next to the book I want to order?

Ordering copies is only available when a book is in 'On Sale' status (Print Book for Sale) or 'Ready to Order' status (Print for Personal Use).